Excellent service Came and took care of it in a few hours and diagnosed the problems and (My freon level was very low and installed it and made sure everything was working Patrick was great and excellent customer service, appt was done and tco within a couple hours due to the heat and my AC was down I will recommend them very highly
I have used them twice so far and very happy with their workmanship, professional manner. I will be using them again.
As others have written, these people should be your first and last call, when it comes to AC repair. In my case an accident by a landscaper took out my air conditioner. Rather than patch together the system, after talking with Patrick I decided to upgrade the system, getting away from R22 Freon and getting improved energy efficiency. Within about an hour after first talking with Patrick, the Apex truck pulled into my driveway with a whole new system to install. BTW they are about 30 minutes away! Two well trained young guys got to work and in a few hours had the old system removed and the new one installed. This is the way to operate a business, respond quickly to customers, call them back when you say you will, give them accurate information, and hire and train great people. Johnathan and Jose did a great job. Johnathan was not done until he was happy every screw was in place, every duct surface was sealed perfectly, and the unit was operating flawlessly. My last Carrier lasted almost 20 years, and I expect this one should do as well. BTW they did all this at a time when it was at it's hottest and demand for air conditioning service was at it's peak. If it's not clear I recommend them highly.
Very efficient and prompt. Came right away within three hours of calling Courteous and prompt Patrick was great and got it going within 45 minutes Just was out of freon Checked everything also I would recommend them highly
Overall outstanding in done by Patrick and everyone on his team, we played phone tag but everything is great. Could not be happier with the unit and attention given by Apex and all staff we have come in contact with
We just wanted to give a thumbs up to Patrick from Apex. We had received 3 other estimates from the other main companies in our area. All had excellent referrals and all were pretty evenly priced. However, we chose Apex because of Patrick. He made us feel comfortable and confident that he would be the right choice. He treated us like a neighbor. Since our purchase with Apex Patrick has continued to go the extra mile .Last Saturday night there was a power surge and our AC went out. Even though Patrick was at his daughter's recital he still arranged for someone to come out and assess the problem. Patrick then showed up the following morning (on Father's Day) to fix our AC! Thumbs up for Patrick! He is like the neighbor everyone wished they had!!! We are very glad we chose Apex! And very glad to have had Patrick in our corner! Thanks again Apex!!! My husband and I highly recommend this crew!
It was Memorial Day at 8am when Patrick called me. I told him my problem and by 9am Steven was there replacing the condenser fan. Very professional My home was cool again by 11am. I've found my new AC service company and yes when my system needs replacement they'll be doing the work
Patrick called me as soon as I put in the info for Home Adviser He was here in 20 mins and got my AC working again I thought it was a fair price and great service.